Customers Bank
Malvern, Pennsylvania · $26.50B in assets · beside the 7 other Pennsylvania banks over $10B
The filing
Customers Bank is the fourth largest of the 8 Pennsylvania banks over $10B, with $26.50B in assets at 30 June 2026. Loans are 82.4% of deposits, 2nd of 8 against a median of 90.5%, and equity is 8.8% of assets, 7th of 8. Loans grew +16.9% in the year, 2nd of 8, and deposits grew 14.6%; the cohort's median loan growth is +4.5%.
Noncurrent loans are 0.33% of the book, 3rd of 8 against a median of 0.54%; 0.16% is 30 to 89 days past due, and the allowance covers them 2.7 times. Net charge-offs are 0.31% of loans, 7th of 8. Commercial real estate is 25.3% of loans, 6th of 8 against a median of 24.6%, and 179% of capital, below the 300% screen, with construction at 8% against the 100% screen.
Return on assets is 1.16%, 5th of 8 against a median of 1.18%, on an efficiency ratio of 48.9%, 2nd of 8. Five years ago it was 1.02%. The question is whether the new lending seasons as cleanly as the book it joined, and what funded it.
SBA 7(a), FY2008 to FY2026
Customers Bank is the 21st largest 7(a) lender into Pennsylvania of 374, with $181M across 308 loans, 1.4% of everything approved in the state (The Huntington National Bank leads with $747M). 179 of its 301 markets have had no approvals since before FY2023: an absence in the record, not a stated withdrawal.
| County | Approved | Rank | Share | Trend |
|---|---|---|---|---|
| Berks, PA | $68M | 1st of 89 | 14.1% | -12.2 pts |
| Chester, PA | $26M | 8th of 121 | 3.2% | +0.0 pts |
| Mecklenburg, NC | $25M | 21st of 177 | 1.2% | +0.3 pts |
| Los Angeles, CA | $24M | 91st of 308 | 0.1% | +0.1 pts |
| Middlesex, MA | $21M | 19th of 190 | 1.4% | -0.1 pts |
| Kings, NY | $18M | 36th of 169 | 0.7% | thin |
| Broward, FL | $17M | 41st of 209 | 0.6% | -0.2 pts |
| Montgomery, PA | $17M | 24th of 160 | 1.2% | -1.0 pts |
| San Luis Obispo, CA | $17M | 11th of 99 | 2.4% | -13.7 pts |
| Bucks, PA | $16M | 20th of 140 | 1.4% | -0.2 pts |
| Orange, FL | $15M | 39th of 201 | 0.7% | +0.6 pts |
| Pinellas, FL | $13M | 38th of 171 | 0.8% | +1.5 pts |
| Philadelphia, PA | $12M | 30th of 147 | 1.0% | -2.1 pts |
| Industry | Loans | Approved | Share of book | Share of sector | Rank |
|---|---|---|---|---|---|
| Health care & social assistance | 192 | $227M | 22.6% | 0.48% | 40th of 2,172 |
| Accommodation & food services | 163 | $154M | 15.3% | 0.20% | 109th of 2,596 |
| Retail trade | 202 | $151M | 15.0% | 0.25% | 78th of 2,589 |
| Professional & technical services | 140 | $80M | 8.0% | 0.25% | 54th of 1,955 |
| Construction | 123 | $79M | 7.9% | 0.25% | 72nd of 2,063 |
Commercial real estate against capital
| Customers Bank | Rank | Cohort median | |
|---|---|---|---|
| Total CRE against capital, the 300% screen | 179% | 6th of 8 | 172% |
| Construction against capital, the 100% screen | 8% | 2nd of 8 | 18% |
| Construction and land development, share of loans | 1.1% | 3rd of 8 | 2.4% |
| Non-owner-occupied nonfarm nonresidential, share of loans | 9.5% | 2nd of 8 | 12.6% |
| Total CRE, the guidance definition, share of loans | 25.3% | 6th of 8 | 24.6% |
| CRE growth over 36 months, the third prong | +32.5% | 7th of 8 | +13.4% |
Among its peers
| Institution | Assets | ROA | Efficiency | NPA / loans | Net charge-offs | Allowance / loans | Loans / deposits | Equity / assets |
|---|---|---|---|---|---|---|---|---|
| $50.80B | 1.2% | 53.2% | 0.38% | 0.19% | 1.2% | 92.2% | 13.4% | |
| $32.56B | 1.3% | 58.9% | 0.71% | 0.30% | 1.5% | 89.0% | 11.0% | |
| $30.62B | 0.9% | 71.5% | 0.06% | 0.00% | 0.1% | 71.4% | 11.6% | |
| $26.50B | 1.2% | 48.9% | 0.33% | 0.31% | 0.9% | 82.4% | 8.8% | |
| $24.26B | 0.7% | 47.8% | 0.30% | 0.13% | 0.3% | 87.3% | 7.0% | |
| $17.21B | 1.3% | 56.6% | 0.69% | 0.15% | 1.1% | 92.1% | 11.6% | |
| $12.70B | 0.6% | 72.8% | 0.72% | 0.08% | 1.0% | 99.0% | 10.3% | |
| $12.18B | 1.4% | 53.6% | 0.89% | 0.41% | 1.3% | 92.0% | 12.5% |
| Customers Bank | Cohort median | |||||
|---|---|---|---|---|---|---|
| 2021 | 2026 | Change | 2021 | 2026 | Change | |
| Loans | $16.97B | $18.02B | +6% | $13.64B | $18.30B | +34% |
| Deposits | $13.96B | $21.88B | +57% | $13.19B | $22.10B | +68% |
| NPA / loans | 0.29% | 0.33% | +0.05 pts | 0.61% | 0.54% | -0.07 pts |
| Efficiency | 53.5% | 48.9% | -4.6 pts | 56.9% | 55.1% | -1.8 pts |
| ROA | 1.02% | 1.16% | +0.14 pts | 1.10% | 1.18% | +0.07 pts |
This read was prepared for Customers Bank's board and management from the public record, and is one slice of what Lynx builds for any bank from its own filing: the peer cohort, the capital, liquidity and rate models with the assumptions the institution sets, and a summary report of twenty sections for the board.
The full pack on Customers Bank is prepared on request, and thirty days on the institution's own numbers are open to anyone at the bank.
Ask for the packPrepared 7 September 2026
Filing 30 June 2026
Cohort PA banks over $10B
Institution www.customersbank.com
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